Privacy Policy
Introduction
At Liaison Avenue 21, your privacy is afforded the same quiet care as your time. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in line with applicable laws, including the UAE Data Protection Law and the European Union’s General Data Protection Regulation (GDPR). Our approach is guided by transparency, responsibility, and a considered respect for your confidentiality.
Information We Collect
Personal Information
We collect the personal information you choose to share when you make an enquiry, request a service, or establish an account. This may include your name, contact details, preferences, and other details required to curate and deliver our services with accuracy and care.
Usage Data
We may collect information about your interactions with our website and digital services, such as IP address, browser type, pages viewed, and general usage patterns. This helps us refine our online experience and maintain a smooth, reliable service.
Payment Information
For transactions, we collect the details required to process payments securely via accredited payment providers. Payment processing is carried out in accordance with applicable standards, including PCI requirements, to help protect your financial information.
How We Use Your Information
Service Delivery
We use your information to design, deliver, and manage services that reflect your stated preferences, requirements, and expectations.
Communication
Your information enables us to correspond with you regarding enquiries, confirmations, service updates, and, where permitted, carefully selected news and offers that may be of interest.
Service Enhancement
We may analyse aggregated and individual data to refine our services, enhance our digital platforms, and ensure that our offering remains aligned with the needs of our clientele.
Legal and Regulatory Compliance
We may process your information to meet legal or regulatory obligations, support internal risk management, and help protect the security and integrity of our services and users.
Information Sharing and Disclosure
Trusted Partners
Where required to fulfil your requests, we may share your information with carefully chosen partners, such as hotels, airlines, service providers, or other intermediaries involved in your arrangements. These partners are expected to uphold privacy standards consistent with applicable UAE and EU regulations.
Legal Obligations
We may disclose your information where required by law, regulation, court order, or in connection with legal or regulatory proceedings.
Consent-Based Sharing
Where a proposed use of your information falls outside the purposes described in this Privacy Policy, we will seek your explicit consent before sharing your data with third parties.
Data Security
We apply technical and organisational measures designed to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. While no method of transmission or storage can be guaranteed as entirely secure, we use recognised safeguards to preserve the confidentiality and integrity of your data.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support functionality, enhance navigation, and collect usage insights. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may affect aspects of site performance.
Your Rights
Access and Correction
You have the right to request access to the personal information we hold about you and to request correction of any inaccurate or incomplete data, subject to applicable law.
Withdrawal of Consent
Where we rely on your consent to process information, you may withdraw that consent at any time, in line with GDPR and relevant UAE legislation. Withdrawal of consent may affect our ability to provide certain services.
Objection and Restriction
In certain circumstances, you may have the right to object to specific types of processing, including direct marketing, and to request that processing be restricted, as permitted by applicable law.
Third-Party Links
Our website may contain links to third-party sites or services not operated or controlled by Liaison Avenue 21. We are not responsible for the privacy practices of these third parties and recommend reviewing their respective privacy policies.
Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors; should such information come to our attention, we will take appropriate steps to delete it.
Changes to This Privacy Policy
From time to time, we may update this Privacy Policy to reflect legal, technical, or business developments. Any changes will be published on our website and, where appropriate, communicated directly to you. Continued use of our services following such updates will signify acceptance of the revised policy.
Contact Information
For questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact us at
Hamdi@liaisonavenue21.com.
Thank you for choosing Liaison Avenue 21.
Our priority is to safeguard your privacy while delivering a considered, elevated service experience.
Hamdi@liaisonavenue21.com.
Thank you for choosing Liaison Avenue 21.
Our priority is to safeguard your privacy while delivering a considered, elevated service experience.