Terms & Conditions
Welcome to Liaison Avenue 21. These Terms and Conditions govern your use of our website
and services; by engaging with us, you acknowledge and accept them as the framework for
a clear and considered relationship.
Services Provided
Liaison Avenue 21 provides luxury lifestyle management and consultancy services, including personal concierge support, travel arrangements, event planning, brand consulting, and bespoke lifestyle solutions. The precise scope for each engagement is defined in the relevant agreement or proposal, tailored to your requirements.
Client Obligations
Clients are asked to provide accurate, complete, and timely information so that services may be delivered with precision. All services must be used in accordance with applicable local, national, and international laws, and all requests must remain lawful and appropriate.
Payment Terms
Fees and charges are set out in the applicable agreement, proposal, or invoice. Unless otherwise stated, payment is due upon receipt, and Liaison Avenue 21 may suspend or discontinue services where payments remain outstanding or overdue.
Cancellation and Refund Policy
Services may be cancelled in line with the terms specified in your agreement. Eligibility for any refund will depend on the nature of the services, third-party commitments, and the notice provided; certain elements may be non-refundable, and the specific terms in your documentation will prevail.
Confidentiality
Liaison Avenue 21 handles client information with discretion and will not disclose personal, financial, or sensitive details to third parties without consent, save where disclosure is required by law or regulation. This duty of confidence is fundamental to how we manage every client relationship.
Liability
To the fullest extent permitted by law, Liaison Avenue 21 is not liable for indirect, incidental, special, or consequential loss or damage arising from the use of our services or website. Unless otherwise required by law, our aggregate liability for any claim is limited to the amount paid by you for the specific services giving rise to that claim.
Intellectual Property
All content, materials, designs, trademarks, and other intellectual property on the Liaison Avenue 21 website or in our communications remain the property of Liaison Avenue 21 or its licensors. Any reproduction, distribution, modification, or other unauthorised use is prohibited unless expressly approved in writing.
Amendments
These Terms and Conditions may be updated from time to time. Material changes will be reflected on our website and, where appropriate, communicated directly; continued use of our services or website following such changes will be taken as acceptance of the revised terms.
Acceptance
By engaging Liaison Avenue 21 or accessing our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. We greatly value the trust you place in us and remain committed to delivering a discreet, precise, and elevated standard of service.
Acceptance
By engaging Liaison Avenue 21 or accessing our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. We greatly value the trust you place in us and remain committed to delivering a discreet, precise, and elevated standard of service.
Last Updated: 10 January 2026