Supplier Code of Conduct Disclaimer
Welcome to the Liaison Avenue 21 supplier network. As a luxury lifestyle management house, we are committed to an exacting standard of service, and we ask our suppliers to uphold the principles set out in this Supplier Code of Conduct as a reflection of that standard.
Commitment to Excellence
Suppliers are expected to deliver products and services that consistently reflect the quality and refinement associated with Liaison Avenue 21, with careful attention to detail, reliability in execution, and alignment with the level of service our clients rightly expect.
Legal Compliance
Suppliers must comply with all applicable local, national, and international laws and regulations, including those relating to labour, health and safety, the environment, and responsible business conduct. Compliance is a foundation of our collective reputation and long-term sustainability.
Ethical Practices
We expect suppliers to conduct business with integrity, including fair treatment of employees, strict adherence to anti-bribery and anti-corruption requirements, and a clear prohibition on forced labour, child labour, or any form of human trafficking. Ethical practice is essential to maintaining trust on all sides.
Confidentiality
Suppliers must treat all proprietary, operational, and client-related information as strictly confidential. Such information may only be used to fulfil obligations to Liaison Avenue 21 and must not be shared with third parties without appropriate authorisation or legal necessity.
Sustainability
We encourage suppliers to integrate thoughtful, sustainable practices into their operations, from responsible use of resources to minimising waste and considering environmental impact. A measured approach to sustainability supports enduring value for our clients and partners.
Non-Discrimination and Inclusivity
Suppliers should foster a professional environment that offers equal opportunity and is free from unlawful discrimination or harassment. Employment decisions should not be based on personal characteristics such as race, gender, religion, nationality, or similar factors.
Data Protection
Suppliers must comply with applicable data-protection and privacy laws and implement appropriate measures to safeguard company and client data. Secure handling, storage, and transmission of information are essential to protecting sensitive material from unauthorised access or misuse.
Quality Assurance
Suppliers are responsible for maintaining robust quality assurance processes so that all products and services meet agreed specifications and remain consistent with our expectations. Any material issues or deviations affecting quality should be communicated to us without delay.
Transparency and Reporting
We expect suppliers to operate with clarity and openness. Any circumstances that may affect service delivery, adherence to this Code, or the supplier’s relationship with Liaison Avenue 21 should be disclosed promptly so that they can be addressed constructively.
By working with Liaison Avenue 21, suppliers acknowledge these principles and commit to conducting their activities with integrity, discretion, and professionalism. Questions or concerns regarding this Supplier Code of Conduct may be directed to our team. Liaison Avenue 21 reserves the right to review, assess, and respond to any breach of this Code, which may include corrective measures or, where necessary, termination of the relationship.